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FAQ – Frequently Asked Questions

Is shopping on Winamic.com safe?

Yes, shopping on Winamic.com is 100% safe. Our products are verified and come from trusted suppliers. We also provide fast customer support and protect your data and payment information.

Are the keys sold on Winamic.com legal?

Yes, we carefully verify our suppliers to ensure that all keys come from official and legal sources.

What are Steam accounts?

Steam accounts are brand-new accounts that include a purchased game. The account is yours only — not shared — and you can change the login details (email, password) after purchase. Steam accounts are often cheaper than buying a game key, with savings up to 80%. Buying accounts is 100% safe. Check our Steam Accounts offer here.

How can I contact Winamic?

The easiest way is to create a ticket. Alternatively, you can email us at support@winamic.com.

How quickly will I receive the product?

Winamic delivers products instantly after payment is completed. The purchased product will be sent to your email address immediately.

I haven’t received my key. What should I do?

If you haven’t received your key within 30 minutes, check your SPAM folder. If it's not there, create a ticket and we’ll help you quickly.

I have a problem with the product.

If you experience an issue with a purchased product, please create a ticket. Include your order number and describe the problem in detail.

What payment methods does Winamic.com support?

We support the most popular and secure payment methods: Debit/Credit Card, PayPal, Google Pay, Apple Pay, and iDeal.